Contact
For feedback, feature requests, and bug reports about the App, please email the appropriate address below.
Contact points
- General, feedback, requests, and bug reports contact@girashark.com Inquiries about the Terms of Service also go to this address.
- Handling of personal information privacy@girashark.com For the Privacy Policy, and for requests to disclose, correct, or delete personal information.
- Paid subscriptions and payments support@girashark.com See the Act on Specified Commercial Transactions notation for transaction conditions. Please note that whether a refund is available, and the applicable procedure, is governed by the policies of the Google Play Store or the Apple App Store.
Before you write
- For bug reports, telling us your device name, OS version, app version, and the steps that led to the problem helps us find the cause much faster.
- Diary contents are stored only on your device, so we cannot view or restore them. We may be unable to help with inquiries about lost data.
- Please allow some time for a reply. Thank you for your understanding.